KB Sections:

• Unable to Open SPSS v29 (SPSS Sonoma Issue)
• Error: "You do not have the correct administrator privileges to license this product"

Unable to Open SPSS v29 (SPSS Sonoma Issue)

Fix for SPSS v29 for Mac (Campus Owned)

1. Run SPSS from Self Service.
   1. If you have any questions about this process, please contact GBIT.

Fix for SPSS v29 for Mac (Personal)

1. Close all instances of Statistics 29 on your Desktop.
    
2. Select "Go" then "Go to Folder"

     3. In the search bar, navigate to the ../lib sub directory in the Statistics 29 Desktop installation path (e.g. "/Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/lib/")

     4. Locate the file "libplatdep.dylib", then Right click, Copy.

       5. Right click and Paste the file to a separate location, such as your Downloads folder or your Desktop. This will allow us to backup the old file. 

       6. Access the UWGB SPSS page and sign in with your UWGB username and password. Then, click on the "macOS Sonoma Fix Files" link located at the bottom of the screen.

       7. Right click and Open the file from this location (e.g. Downloads). This will unpack a folder with the new fixed files. 

      8.  In the new folder, Right click, then Copy the following interim fix files to the v29 installation folder libplatdep.dylib (from Step 4).

       9. Right click, Paste the new file into the original file location.

      10. A Pop Up will show, click "Replace".

NOTE: These last two steps may not occur for you. If they do not, that is okay.

      11. Another Pop Up will show, enter your Computer login information.

      12. A Command Prompt will follow after completing Step 11. You will need to type "sudo chmod 755 /Applications/IBM\ SPSS\ Statistics/SPSS\ Statistics.app/Contents/lib/libplatdep.dylib" exactly. When it asks for a Password, enter your Computer login password. ***Keep in mind this will ONLY work if your account is an admin account OR you are the only user on the device.***

      13. You can now launch SPSS, license it, and begin using the program.

Error: "You do not have the correct administrator privileges to license this product"

Verify that the currently logged in user is an admin in Users and Groups in System Preferences.  If they are an admin, then proceed with the following steps:

1. Close the License Authorization Wizard and any other SPSS apps.  

2. Open "Terminal" (Spotlight search can be accessed by press cmd+spacebar).

3. Enter the following command and press "Enter": cd /Applications

4. Enter the following command and press "Enter": sudo chown -R root:admin IBM\ SPSS\ Statistics\ 29/

5. Enter your Mac's password when prompted (the cursor will not move) and press enter.  

6. Open the License Authorization Wizard again and you should be able to license it.