Connection Information For Guests Staying In Residence Halls

Summary

This document details the internet services provided to guests staying on campus.

Body

IoT Connection

Devices like Smart TVs, Streaming Devices, and Gaming Consoles with the ability to connect to the internet via a wired ethernet connection should do so. If a wired network port is not available, the device will need to be connected to the Internet of Things (IoT) network. To do this, complete the following:

  • Submit a ticket with the GBIT Service Desk: uwgb.edu/servicedesk
    • Include the following information:
      • Your name
      • Phone Number
      • Make and model of the device you'd like to connect
      • The device's MAC address
      • The room number and residence hall you are currently residing in

Spectrum U Connection

NOTE: Spectrum U runs on computers, phones, Roku, and Apple TV only. Spectrum U is not available to all users, please ask Housing if it is available for your group.

Snowbirds, Camps, and other non-student accounts will need to contact Res Life in order to get the login information for the Spectrum U application. They can be reached at (920) 465-2111.

For information regarding Spectrum U and it's setup, please refer to the Spectrum U web page on the UWGB website.

Additional Notes:

A few main points that you should be aware of:
 
1. Personally owned wireless routers and wireless printers are not permitted.  These devices generate interference that will disrupt the wireless network for other users.

2. Gaming consoles should be connected via the wired data jacks in your residence.

3. You must not tamper with or unplug any University owned wireless network equipment that may be installed in your residence.

4. You will be required to adhere to the Acceptable Use Policy for Guests which is available at the following web site: Staff, Students and Campus Guests: Acceptable Use Policy for Technology Resources

5. UW-Green Bay is required by federal law to investigate notices of improper file sharing and copyright infringement.  If a notice of copyright infringement is tracked to your residence, you will be notified, and if not resolved promptly, will result in loss of network access privileges.
 
If you are having difficulty accessing the network, please contact the GBIT Service Desk at 920-465-2309 or uwgb.edu/servicedesk for assistance.  For GBIT Hours, click here.

NOTE: We are not offering any assistance other than connecting users to UWGB Guest or the wired connections.  We are not providing guest accounts to access wireless!  If they require assistance with computer related issues, they will need to be referred to an outside vendor.

Details

Details

Article ID: 1948
Created
Fri 12/13/24 11:13 AM
Modified
Thu 3/27/25 10:53 AM
Article Summary
The Article Summary field allows you to specify a custom synopsis for use when this article is being displayed in a list and the full body is not being shown. This field is the same as the Article Summary.
This document details the internet services provided to guests staying on campus.