Qualtrics - Upgrading Your Account to Remove the 10-Survey Limit

Summary

By default, UWGB Qualtrics users can only own up to ten surveys at a time. If a user needs more than ten surveys, they can upgrade their account to remove this survey cap using the "unlimited" upgrade code at no additional cost to the user.

Body

After your account reaches the default 10-survey limit in Qualtrics, you will encounter an error message when trying create a new survey project:

Survey limit error
Error message text: "Account Restriction: Too Many Surveys -- You cannot add another Survey to this User Account"

To upgrade your UWGB Qualtrics account and remove this survey cap, follow the instructions below.

  1. Log in to Qualtrics with your UWGB credentials.
  2. Click your account icon (blue circle with your first initial) in the top-right corner.
  3. Select Account Settings from the dropdown menu.
    Click on Account Settings
  4. In the notification box at the top of the My Account page, select the link that says Switch to older version.
    Account Settings
  5. Click the Upgrade Account tab.
  6. In the Upgrade Code field, type or paste in the word "Unlimited" without the surrounding quotation marks.
  7. Click the Upgrade Account button. You can now create and own an unlimited number of surveys.
    Upgrade Account

Details

Details

Article ID: 1985
Created
Mon 12/16/24 12:09 PM
Modified
Mon 12/16/24 12:09 PM
Article Summary
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By default, UWGB Qualtrics users can only own up to ten surveys at a time. If a user needs more than ten surveys, they can upgrade their account to remove this survey cap using the "unlimited" upgrade code at no additional cost to the user.