Presence Login Error

Summary

This document details what to do when receiving "User Not Found" error in the Presence application.

Body

When logging into Presence and you receive the following error message, please contact sec@uwgb.edu in order to get your account added to the server.

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If you have any further questions or concerns please contact the GBIT Service Desk at (920) 465-2309 or www.uwgb.edu/servicedesk.

Details

Details

Article ID: 3226
Created
Wed 3/19/25 11:34 AM
Modified
Wed 3/19/25 12:21 PM
Article Visibility
Indicates the minimum user access level required to view this article based on sign-in status.

Note: This setting does not enforce access restrictions. It is used for informational purposes only. 'External (Public)' should be used as the default unless the article is intentionally limited.
External (Public)
Article Summary
The Article Summary field allows you to specify a custom synopsis for use when this article is being displayed in a list and the full body is not being shown. This field is the same as the Article Summary.
This document details what to do when receiving "User Not Found" error in the Presence application.