Mac - Installing Remote Desktop Connection

Summary

This document details the procedure for installing Remote Desktop Connection for Mac. Be sure to contact the GBIT Service Desk for Remote Desktop privileges before installing.

Body

NOTE: This only works to remote to your Windows 11 campus PC.  This will not work to remotely connect to a campus Mac.

Installing from Software Center

  • In Software Center: Search "Windows" 
  • Select, "Install"
  • Continue to step 5

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Installing from App Store

1. Open the App Store.

2. Search for "Windows App".

3. Install "Windows App".

4. Once installation is complete, select "Open."

NOTE: This may require an Apple ID and password to install.

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5. Select "Not Now" on the Microsoft Remote Desktop pop-up.

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6. Select "Continue."

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7. Select "OK" to allow microphone access.

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8. Select "OK" to allow camera access.

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9. Select "Add PC."

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10. Next, complete the following:

        1. In the PC name field, enter the GB number of your campus computer (e.g. GB811007.uwgb.edu).

        2. Select "Add."

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12. Double-tap on your PC profile.

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13. Select "Connect."

NOTE: You may check the "Don't ask me again for this PC" if you would like.

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14. On the following screen:

        1. Enter your UWGB email and password.

        2. Select "Continue."

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15. You should now be connected to your campus computer.

Details

Details

Article ID: 3979
Created
Wed 6/4/25 3:58 PM
Modified
Tue 6/17/25 11:34 AM
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This document details the procedure for installing Remote Desktop Connection for Mac. Be sure to contact the GBIT Service Desk for Remote Desktop privileges before installing.