VoIP - Change PIN for Campus Phone

Summary

This document details how to change you campus phone's PIN.

Body


Changing Phone PIN

NOTE: Department voice mailboxes (for examples, "Admissions") can't be reset through the web portal; they need to be reset on the phone in the department.

1. From any browser, enter http://voicemail.uwgb.edu. Enter in your UWGB credentials and select "Sign In."

screenshot of sign in for voicemail.uwgb.edu

2. From the menu bar, select "Settings."

screenshot of voicemail settings circled

3. Select "Change PIN," from the Passwords drop down menu.

screenshot of change pin circled

4. Enter in new PIN and confirm it. Press Save.

screenshot of change pin and save

Requirements for a PIN:

  • Length must be a minimum of 6 digits.

  • The digits can't be all the same (for example, 999999).

  • The digits can't be consecutive (for example, 1234 or 4321).

  • The password or PIN is not the same as the primary extension that is assigned to the user. 

  • A new password can't be one of the previous 5 PINS used.

NOTE: Your voicemail PIN is required to be changed every 180 days.

Details

Details

Article ID: 4133
Created
Thu 6/19/25 3:27 PM
Modified
Fri 6/20/25 9:34 AM
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This document details how to change you campus phone's PIN.

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