Outlook (Mac) - Adding a Shared Mailbox

Summary

This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.

Body

***NOTE: This process is only compatible with the old version of Outlook***

1.  With Outlook open:

        1. Open the Tools menu

        2. Select "Accounts"

2.  Select the "Delegation and Sharing" button

3.  Under "My Delegates", select the plus sign [+] button

4.  Search for the mailbox you want to add and click on "Add"

5. Under the page below, select the properties and access you want the mailbox to have - then, select "OK"

Details

Details

Article ID: 770
Created
Mon 10/7/24 10:22 AM
Modified
Mon 10/7/24 10:22 AM
Article Summary
The Article Summary field allows you to specify a custom synopsis for use when this article is being displayed in a list and the full body is not being shown. This field is the same as the Article Summary.
This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.