Outlook (Mac) - Adding a Shared Mailbox

Summary

This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.

Body

***NOTE: This process is only compatible with the old version of Outlook***

1. With Outlook open:

1. Open the Tools menu

2. Select "Accounts"

2. Select the "Delegation and Sharing" button

3. Under "My Delegates", select the plus sign [+] button

4. Search for the mailbox you want to add and click on "Add"

5. Under the page below, select the properties and access you want the mailbox to have - then, select "OK"

Details

Article ID: 770

Created

Mon 10/7/24 10:22 AM

Modified

Mon 10/7/24 10:22 AM

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This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.