KB Sections:
Accessing Legacy Knowledge Base (UKnowIT)
Overview
During our transition from UKnowIT to TeamDynamix (TDX), some knowledge base articles may not have been moved yet. If you cannot find the information you are looking for in TDX, you can still access the old knowledge base.
Link to Legacy Knowledge Base (Heading 3)
To access the old knowledge base, please visit UKnowIT.
Why You Might Need the Legacy Knowledge Base
Unmigrated Articles
Some articles might still be in the process of being transferred from UKnowIT to TDX. During this period, the UKnowIT knowledge base will continue to host these articles.
Updated Articles in UKnowIT
Articles that have been moved to TDX will have links in UKnowIT directing you to their new location in TDX.
Contacting GBIT Service Desk for Further Assistance
If you need further assistance or cannot find the information you need in either knowledge base, please contact the GBIT Service Desk. For more information, visit our GBIT Service Desk Information and Hours.