Service Catalog

Categories (9)

Quick Links

Quick links to popular services and categories.
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Accounts and Security

Articles related to Accounts and Security.
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Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning.
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Communication Tools

Services related to communication tools.
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Devices and Software Support

Services related to computer and software support.
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General Inquiries and Miscellaneous

Other services that don't fall under a specific category.
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IT Services and Support

Services related to IT Services and Support products.
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Network and Connectivity

Services related to network and connectivity
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Knowledge Base (KB)

Services Related to the Knowledge Base
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Services (5)

General IT Assistance and Ticket Submission

This article serves as a guide for submitting general IT assistance requests and encourages the use of specific forms to ensure efficient and effective resolution of IT issues.

Password Reset

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.

Multi-Factor Authentication (MFA) Reset

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.

Reporting an Outage

This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.

GBIT Self Service Portal Feedback

Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.