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Services or Offerings?
AI Agent Feedback
  1. Services
  2. Devices and Software Support
  3. Software and Applications
  4. Artificial Intelligence (AI)
Use this service to report feedback or issues with AI agents created or maintained by GBIT. This includes technical issues, response quality concerns, interface issues, error messages, or other feedback about how the agent is working.

This service is not for general help with the topic the agent supports. For questions about the topic, contact the department or team that owns that topic.
Assistance with Connecting to a Printer
  1. Services
  2. Devices and Software Support
  3. Printing and Scanning
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
Multi-Factor Authentication (MFA) Reset
  1. Services
  2. Accounts and Security
  3. Accounts and Access
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Reporting an Outage
  1. Services
  2. IT Services and Support
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Staff Loaner Laptop Request
  1. Services
  2. Devices and Software Support
  3. Device Support
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
GBIT Self Service Portal Feedback
  1. Services
  2. General Inquiries and Miscellaneous
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.