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Services or Offerings?
AI Basics Canvas Course - Assistance & Feedback
  1. Services
  2. Teaching and Learning
Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.
AI Compute Server - Internal User Access Request
  1. Services
  2. Devices and Software Support
  3. Software and Applications
  4. Artificial Intelligence (AI)
Use this service to request internal access to an AI Compute Server. Requests will be validated and must have an AI related business purpose.
Assistance with Connecting to a Printer
  1. Services
  2. Devices and Software Support
  3. Printing and Scanning
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
Audio/Video (In Progress)
  1. Services
  2. IT Services and Support
  3. Media and AV
Canvas (In Progress)
  1. Services
  2. IT Services and Support
  3. Campus IT Services (Enterprise Applications)
Computer Move Request
  1. Services
  2. Devices and Software Support
  3. Device Support
This is a request to move UW Green Bay computer and computer peripheral devices.
Computer/Peripheral Purchase Request
  1. Services
  2. Devices and Software Support
  3. Device Support
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
Data Access Request
  1. Services
  2. IT Services and Support
Use this form to request access to University data.
General IT Assistance and Ticket Submission
  1. Services
  2. General Inquiries and Miscellaneous
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
General Project Request
  1. Services
  2. Project Management
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
IoT Not Working (In Progress)
  1. Services
  2. Network and Connectivity
  3. Wi-Fi
  4. Residential Network
Knowledge Base (KB) Creation Request
  1. Services
  2. Knowledge Base (KB)
Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.
Knowledge Base (KB) Update Request
  1. Services
  2. Knowledge Base (KB)
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
Learning Innovation and Facilities Transformation IT Plan (Supplimental to LIFT Request)
  1. Services
  2. Devices and Software Support
  3. Device Support
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
Microsoft Office Issue - Windows
  1. Services
  2. Devices and Software Support
  3. Software and Applications
  4. Windows Software
Troubleshooting and resolving issues with Microsoft Office on Windows.