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Services or Offerings?
Assistance with Connecting to a Printer
  1. Services
  2. Devices and Software Support
  3. Printing and Scanning
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
Audio/Video (In Progress)
  1. Services
  2. IT Services and Support
  3. Media and AV
Canvas (In Progress)
  1. Services
  2. IT Services and Support
  3. Campus IT Services (Enterprise Applications)
Computer Move Request
  1. Services
  2. Devices and Software Support
  3. Device Support
This is a request to move UW Green Bay computer and computer peripheral devices.
Computer/Peripheral Purchase Request
  1. Services
  2. Devices and Software Support
  3. Device Support
Learn about the process and requirements for purchasing technology at UW-Green Bay. This includes hardware, software, and cloud service purchases.
General IT Assistance and Ticket Submission
  1. Services
  2. General Inquiries and Miscellaneous
This article serves as a guide for submitting general IT assistance requests and encourages the use of specific forms to ensure efficient and effective resolution of IT issues.
IoT Not Working (In Progress)
  1. Services
  2. Network and Connectivity
  3. Wi-Fi
  4. Residential Network
Knowledge Base (KB) Creation Request
  1. Services
  2. Knowledge Base (KB)
Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.
Knowledge Base (KB) Update Request
  1. Services
  2. Knowledge Base (KB)
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
Microsoft Office Issue - Windows
  1. Services
  2. Devices and Software Support
  3. Software and Applications
  4. Windows Software
Troubleshooting and resolving issues with Microsoft Office on Windows.
Multi-Factor Authentication (MFA) Reset
  1. Services
  2. Accounts and Security
  3. Accounts and Access
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Multimedia Equipment Request (Placeholder)
  1. Services
  2. IT Services and Support
  3. Media and AV
Network Issues (In Progress)
  1. Services
  2. Network and Connectivity
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
Network Jack Activation (In Progress)
  1. Services
  2. Network and Connectivity
  3. Wired Networks
Request activation of network jacks in offices and classrooms.
New Employee Account Setup
  1. Services
  2. Accounts and Security
  3. Accounts and Access
  4. Employee Onboarding / Offboarding
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.