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Use this service to report feedback or issues with AI agents created or maintained by GBIT. This includes technical issues, response quality concerns, interface issues, error messages, or other feedback about how the agent is working.

This service is not for general help with the topic the agent supports. For questions about the topic, contact the department or team that owns that topic.

Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.

Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.

This is a request to move UW Green Bay computer and computer peripheral devices.

Learn about the process and requirements for purchasing hardware at UW-Green Bay.

Use this service to request general IT assistance when your issue doesn't fit into another specific category.

Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.

Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.

Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.

This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.

Troubleshooting and resolving issues with Microsoft Office on Windows.

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.