Knowledge Base (KB) Update Request

Keeping our Knowledge Base (KB) articles up-to-date ensures that the information remains relevant and useful. If you find that a KB article needs updating, you can request an update by following the steps outlined below.

Requesting an Update to a Knowledge Base (KB) Article

Instructions for Requesting an Update

To request an update to a KB article, please follow these steps:

  1. Access the Request Form
    Use the KB Article Update Request Form to initiate your request.

  2. Provide Required Information
    Ensure you fill out the form with the following details:

    • Title of the KB article to be updated
    • Description of the changes needed
    • Any additional information or resources that support the update
  3. Submit the Request
    After completing the form, click on the submit button to send your request. Our team will review and process the update as soon as possible.

NOTE: If your request is urgent, please contact us directly at (920) 465-2309 for immediate assistance.

FAQs and Additional Information

How long does it take to update a KB article?

  • The time required to update a KB article depends on the complexity of the changes and the current workload of our team. We strive to complete all requests within a reasonable time.

Who can request an update?

  • Both staff and students of the University of Wisconsin - Green Bay can request updates to KB articles.

What if I need to update multiple articles?

  • You can submit multiple forms for different articles. Be as specific as possible to avoid any delays.
 
Request KB Update

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Knowledge Base (KB) Update Request
Knowledge Base (KB) Update Request Form.