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Services or Offerings?
AI Compute Server - Internal User Access Request
  1. Services
  2. Devices and Software Support
  3. Software and Applications
  4. Artificial Intelligence (AI)
Use this service to request internal access to an AI Compute Server. Requests will be validated and must have an AI related business purpose.
Computer/Peripheral Purchase Request
  1. Services
  2. Devices and Software Support
  3. Device Support
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
General IT Assistance and Ticket Submission
  1. Services
  2. General Inquiries and Miscellaneous
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
Knowledge Base (KB) Update Request
  1. Services
  2. Knowledge Base (KB)
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
Learning Innovation and Facilities Transformation IT Plan (Supplimental to LIFT Request)
  1. Services
  2. Devices and Software Support
  3. Device Support
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
Outlook/Email Help Request
  1. Services
  2. Communication Tools
  3. Email and Calendar
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
Project Request
  1. Services
  2. Project Management
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
Requesting a New Computer Lab or Modification to Existing Computer Lab
  1. Services
  2. Devices and Software Support
  3. Device Support
This service is for requesting a new computer lab or modifications to an existing computer lab.
Shared Email Inbox Access Request
  1. Services
  2. Accounts and Security
  3. Accounts and Access
Request access to a shared email inbox. Ensure your supervisor approves your request.
Account Request for Software
  1. Services
  2. Accounts and Security
  3. Accounts and Access
Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.