Popular Services
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
If you are looking to get new software to use on a UWGB device and/or with UWGB data, please fill out the attached form. This will start the necessary security review that must be completed before the software can be purchased or installed.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
Please use this form to schedule a graduate thesis defense.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.
Request activation of network jacks in offices and classrooms.
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.
Report issues affecting wired network connectivity.
Use this service to report feedback or issues with AI agents created or maintained by GBIT. This includes technical issues, response quality concerns, interface issues, error messages, or other feedback about how the agent is working.
This service is not for general help with the topic the agent supports. For questions about the topic, contact the department or team that owns that topic.
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Learn how to identify and report spam or phishing emails to protect your personal information and the university's systems.
Troubleshooting and resolving issues with Microsoft Office on Windows.