Popular Services
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
This article serves as a guide for submitting general IT assistance requests and encourages the use of specific forms to ensure efficient and effective resolution of IT issues.
This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
Troubleshooting and resolving issues with Microsoft Office on Windows.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.
Submit a request to update a website, including URL, description of changes, and any attachments.
This article provides guidelines for requesting software installation on University of Wisconsin - Green Bay lab devices, including necessary software and device information, the approval process, and how to check for available software.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.
Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.
This service allows university staff to request access to specific network drives. Supervisor approval is required.
Learn about the process and requirements for purchasing technology at UW-Green Bay. This includes hardware, software, and cloud service purchases.
Install a new telephone line at your desk or office.