Popular Services

Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.

Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.

This is a request to move UW Green Bay computer and computer peripheral devices.

Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.

Submit a request to update a website, including URL, description of changes, and any attachments.

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.

This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.

Update your name across university systems for consistency.

Learn about the process and requirements for purchasing hardware at UW-Green Bay.

Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.

Use this service to request general IT assistance when your issue doesn't fit into another specific category.

Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).

Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.

Troubleshoot problems with your voicemail service.

Help with connectivity issues in student housing.

When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.

Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.

This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.

Troubleshooting and resolving issues with Microsoft Office on Windows.

This article provides guidelines for requesting software installation on University of Wisconsin - Green Bay lab devices, including necessary software and device information, the approval process, and how to check for available software.

Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.