Popular Services

Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.


This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.


Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.


Use this service to request general IT assistance when your issue doesn't fit into another specific category.


This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.


This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.


Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.


Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.


This is a request to move UW Green Bay computer and computer peripheral devices.


Learn about the process and requirements for purchasing hardware at UW-Green Bay.


This article provides guidelines for requesting software installation on University of Wisconsin - Green Bay lab devices, including necessary software and device information, the approval process, and how to check for available software.


Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.


Update your name across university systems for consistency.


This service allows university staff to request access to specific network drives. Supervisor approval is required.


This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.


Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.


This article is for employees to request admin rights on their UWGB device.


Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.


Troubleshooting and resolving issues with Microsoft Office on Windows.


Request access to a shared email inbox. Ensure your supervisor approves your request.


Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).