Popular Services
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
This service allows university staff to request access to specific network drives. Supervisor approval is required.
Learn about the process and requirements for purchasing technology at UW-Green Bay. This includes hardware, software, and cloud service purchases.
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
Submit a request to update a website, including URL, description of changes, and any attachments.
This article provides guidelines for requesting software installation on University of Wisconsin - Green Bay lab devices, including necessary software and device information, the approval process, and how to check for available software.
This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Request access to a shared email inbox. Ensure your supervisor approves your request.
This service is for requesting a new computer lab or modifications to an existing computer lab.
Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.