Popular Services

Learn about the process and requirements for purchasing hardware at UW-Green Bay.

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.

Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.

This service allows university staff to request access to specific network drives. Supervisor approval is required.

Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.

Request access to a shared email inbox. Ensure your supervisor approves your request.

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.

Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.

Use this service to request general IT assistance when your issue doesn't fit into another specific category.

This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.

Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.

Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.

This is a request to move UW Green Bay computer and computer peripheral devices.

Submit a request to update a website, including URL, description of changes, and any attachments.

Update your name across university systems for consistency.

Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.

Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).

This service is for requesting a new computer lab or modifications to an existing computer lab.

When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.

Report issues affecting wired network connectivity.

Resolve issues with your campus phone.

Change the assignment of campus phone numbers.

Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.

Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.