Popular Services
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
This is a request to move UW Green Bay computer and computer peripheral devices.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
If you are looking to get new software to use on a UWGB device and/or with UWGB data, please fill out the attached form. This will start the necessary security review that must be completed before the software can be purchased or installed.
This article is for employees to request admin rights on their UWGB device.
Request access to a shared email inbox. Ensure your supervisor approves your request.
Use this service to report feedback or issues with AI agents created or maintained by GBIT. This includes technical issues, response quality concerns, interface issues, error messages, or other feedback about how the agent is working.
This service is not for general help with the topic the agent supports. For questions about the topic, contact the department or team that owns that topic.
Submit a request to update a website, including URL, description of changes, and any attachments.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Learn how to identify and report spam or phishing emails to protect your personal information and the university's systems.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.