Popular Services
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
Submit a request to update a website, including URL, description of changes, and any attachments.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Use this service to request internal access to an AI Compute Server. Requests will be validated and must have an AI related business purpose.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
This service is for requesting a new computer lab or modifications to an existing computer lab.
This is a request to move UW Green Bay computer and computer peripheral devices.
This article is for employees to request admin rights on their UWGB device.
This service allows university staff to request access to specific network drives. Supervisor approval is required.
Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
If you are looking to get new software to use on a UWGB device and/or with UWGB data, please fill out the attached form. This will start the necessary security review that must be completed before the software can be purchased or installed.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
This article is for employees to request admin rights on their UWGB device.
Troubleshooting and resolving issues with Microsoft Office on Windows.