KB Sections:
Request Guidelines
NOTE: Ensure that software is not available in the Software Center (Windows) or Self Service (Apple) before submitting a request.
Software Information
- Provide the name of the software.
- Specify where to obtain the software (if applicable).
- Include a URL to the software’s website if available.
Device Information
- Provide the GB# of the device where the software will be installed.
- Indicate when the software is needed by.
Lab Installations
For lab installations, please use the appropriate form:
Approval Process
NOTE: We require as much notice as possible in case the approval process runs long.
- All software requests will be directed to the INF team for approval if the software is not listed in the Approved/Unapproved software list.
- Approved software will be installed by Desktop Admins, who can push software to individual devices as needed.
Other Questions
To check if a software is available in Software Center (Windows) or Self Service (Apple), follow the steps below:
Software Center (Windows)
- Go to Start (Click the Windows button)
- Type "Software Center"
- Look for the software in the list
Self Service (Apple)
- Press ⌘ + Spacebar
- Type "Self Service"
- Look for the software in the list
For further assistance or questions about software installations, please contact the GBIT Service Desk located at IS 1150.