Requesting a Software Install on Lab Devices

KB Sections:

Request Guidelines

NOTE: Ensure that software is not available in the Software Center (Windows) or Self Service (Apple) before submitting a request.

Software Information

  • Provide the name of the software.
  • Specify where to obtain the software (if applicable).
  • Include a URL to the software’s website if available.

Device and Lab Information

  • Provide the GB# of the device(s) where the software will be installed.
  • Indicate when the software is needed by.
  • Include the lab’s name, building, and room number.

Approval Process

NOTE: We require as much notice as possible in case the approval process runs long.

  • All software requests will be directed to the INF team for approval if the software is not listed in the Approved/Unapproved software list.
  • Approved software will be installed by Desktop Admins, who can push software to entire labs as needed.

Other Questions

To check if a software is available in Software Center (Windows) or Self Service (Apple), follow the steps below:

Software Center (Windows)

  • Go to Start (Click the Windows button)
  • Type "Software Center"
  • Look for the software in the list

Self Service (Apple)

  • Press ⌘ + Spacebar
  • Type "Self Service"
  • Look for the software in the list

For further assistance or questions about software installations, please contact the GBIT Service Desk.