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Use this service to request internal access to an AI Compute Server. Requests will be validated and must have an AI related business purpose.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
This article is for employees to request admin rights on their UWGB device.
Install a new telephone line at your desk or office.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
Learn how to identify and report spam or phishing emails to protect your personal information and the university's systems.
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.
Request access to a shared email inbox. Ensure your supervisor approves your request.