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Troubleshooting and resolving issues with Microsoft Office on Windows.


Help with connectivity issues in student housing.


Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.


Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.


This article is for employees to request admin rights on their UWGB device.


This article provides guidelines for requesting software installation on University of Wisconsin - Green Bay lab devices, including necessary software and device information, the approval process, and how to check for available software.


Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.


This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.


Request activation of network jacks in offices and classrooms.


Report issues affecting wired network connectivity.


Report physical issues with UWGB Windows Devices.


Report physical issues with UWGB Apple Devices.


When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.


Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.


Troubleshoot problems with your voicemail service.


This service is for requesting a new computer lab or modifications to an existing computer lab.


Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.


This service allows university staff to request access to specific network drives. Supervisor approval is required.


Learn about the process and requirements for purchasing hardware at UW-Green Bay.