My Recently Visited Services

Troubleshooting and resolving issues with Microsoft Office on Windows.


Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.


This article is for employees to request admin rights on their UWGB device.


This is a request to move UW Green Bay computer and computer peripheral devices.


Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.


Report physical issues with UWGB Windows Devices.


Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.


Request activation of network jacks in offices and classrooms.


Report physical issues with UWGB Apple Devices.


Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.


This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.


This service is for requesting a new computer lab or modifications to an existing computer lab.


If you are looking to get new software to use on a UWGB device and/or with UWGB data, please fill out the attached form. This will start the necessary security review that must be completed before the software can be purchased or installed.


Report issues affecting wired network connectivity.


Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.


Resolve issues with your campus phone.


This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.


Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).


Request access to a shared email inbox. Ensure your supervisor approves your request.


Install a new telephone line at your desk or office.