My Recently Visited Services

Troubleshooting and resolving issues with Microsoft Office on Windows.


Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.


Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.


Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.


Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.


This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.


Use this service to report feedback or issues with AI agents created or maintained by GBIT. This includes technical issues, response quality concerns, interface issues, error messages, or other feedback about how the agent is working.

This service is not for general help with the topic the agent supports. For questions about the topic, contact the department or team that owns that topic.


Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).


This service allows university staff to request access to specific network drives. Supervisor approval is required.


Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.


This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.


Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.


This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.


Please use this form to schedule a defense.


Change the assignment of campus phone numbers.


Report physical issues with UWGB Apple Devices.


Report physical issues with UWGB Windows Devices.


Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.


Troubleshoot problems with your voicemail service.


Resolve issues with your campus phone.


This article is for employees to request admin rights on their UWGB device.


This article is for employees to request admin rights on their UWGB device.