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Troubleshooting and resolving issues with Microsoft Office on Windows.

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.

Submit a request to update a website, including URL, description of changes, and any attachments.

Update your name across university systems for consistency.

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.

Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.

Learn how to identify and report spam or phishing emails to protect your personal information and the university's systems.

Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.

Report issues affecting wired network connectivity.

This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.

Change the assignment of campus phone numbers.

Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.

Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.

This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.

This service allows university staff to request access to specific network drives. Supervisor approval is required.

Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).

Help with connectivity issues in student housing.

Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.

This is a request to move UW Green Bay computer and computer peripheral devices.

Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.