My Recently Visited Services

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.


This service allows university staff to request access to specific network drives. Supervisor approval is required.


Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.


Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.


Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.


Update your name across university systems for consistency.


Troubleshooting and resolving issues with Microsoft Office on Windows.


Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.


This article is for employees to request admin rights on their UWGB device.


This service is for requesting a new computer lab or modifications to an existing computer lab.


This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.


This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.


Use this service to request internal access to an AI Compute Server. Requests will be validated and must have an AI related business purpose.


Request updates or report issues with a UWGB website.


Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.


Use this service to request general IT assistance when your issue doesn't fit into another specific category.


Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).


Learn about the process and requirements for purchasing hardware at UW-Green Bay.


Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.


This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.


Report issues affecting wired network connectivity.


Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.


Troubleshoot problems with your voicemail service.