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Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.

Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.

Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.

This article is for employees to request admin rights on their UWGB device.

Troubleshoot problems with your voicemail service.

Change the assignment of campus phone numbers.

This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.

Report physical issues with UWGB Apple Devices.

This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.

Update your name across university systems for consistency.

Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.

Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.

Learn about the process and requirements for purchasing technology at UW-Green Bay. This includes hardware, software, and cloud service purchases.

Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.

Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.

This article provides guidelines for requesting software installation on University of Wisconsin - Green Bay lab devices, including necessary software and device information, the approval process, and how to check for available software.

Request access to a shared email inbox. Ensure your supervisor approves your request.

Troubleshooting and resolving issues with Microsoft Office on Windows.