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This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.
When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
Report issues affecting wired network connectivity.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
Request activation of network jacks in offices and classrooms.
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
This article is for employees to request admin rights on their UWGB device.