My Recently Visited Services

This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.

Use this service to report feedback or issues with AI agents created or maintained by GBIT. This includes technical issues, response quality concerns, interface issues, error messages, or other feedback about how the agent is working.

This service is not for general help with the topic the agent supports. For questions about the topic, contact the department or team that owns that topic.

Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.

Request activation of network jacks in offices and classrooms.

Request access to a shared email inbox. Ensure your supervisor approves your request.

Please use this form to schedule a defense.

Troubleshoot problems with your voicemail service.

Resolve issues with your campus phone.

Help with connectivity issues in student housing.

This article is for employees to request admin rights on their UWGB device.

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.

Submit a request to update a website, including URL, description of changes, and any attachments.

Troubleshooting and resolving issues with Microsoft Office on Windows.

Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.

This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.

Report physical issues with UWGB Apple Devices.

Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.

Report issues affecting wired network connectivity.

Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.

If you are looking to get new software to use on a UWGB device and/or with UWGB data, please fill out the attached form. This will start the necessary security review that must be completed before the software can be purchased or installed.

Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.

Report physical issues with UWGB Windows Devices.

Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.