My Recently Visited Services
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
This service is for requesting a new computer lab or modifications to an existing computer lab.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Report issues affecting wired network connectivity.
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Help with connectivity issues in student housing.
This service allows university staff to request access to specific network drives. Supervisor approval is required.
When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.
Learn how to identify and report spam or phishing emails to protect your personal information and the university's systems.