My Recently Visited Services

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.

Request access to a shared email inbox. Ensure your supervisor approves your request.

Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.

Learn about the process and requirements for purchasing hardware at UW-Green Bay.

Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.

Report physical issues with UWGB Windows Devices.

Use this service to request general IT assistance when your issue doesn't fit into another specific category.

This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.

Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.

Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.

This service is for requesting a new computer lab or modifications to an existing computer lab.

Resolve issues with your campus phone.

This is a request to move UW Green Bay computer and computer peripheral devices.

This article is for employees to request admin rights on their UWGB device.

Install a new telephone line at your desk or office.

Report issues affecting wired network connectivity.

Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).

Request updates or report issues with a UWGB website.

Troubleshoot problems with your voicemail service.

Change the assignment of campus phone numbers.

This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.

Troubleshooting and resolving issues with Microsoft Office on Windows.

Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.

Report physical issues with UWGB Apple Devices.