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This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
Submit a request to update a website, including URL, description of changes, and any attachments.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
Use this service to request internal access to an AI Compute Server. Requests will be validated and must have an AI related business purpose.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Request access to a shared email inbox. Ensure your supervisor approves your request.
Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Request activation of network jacks in offices and classrooms.
This is a request to move UW Green Bay computer and computer peripheral devices.
Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.
Learn how to identify and report spam or phishing emails to protect your personal information and the university's systems.
Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.