My Recently Visited Services

This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.


Learn about the process and requirements for purchasing technology at UW-Green Bay. This includes hardware, software, and cloud service purchases.


Request assistance from the GBIT Service Desk to connect to a printer, including setup for Ricoh printers with job codes.


This article provides guidelines for requesting software installation on individual UWGB devices, including necessary software and device information, the approval process, and how to check for available software.


This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.


Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.


Update your name across university systems for consistency.


Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.


Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).


This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.


Help with connectivity issues in student housing.


This article serves as a guide for submitting general IT assistance requests and encourages the use of specific forms to ensure efficient and effective resolution of IT issues.


This service allows university staff to request access to specific network drives. Supervisor approval is required.


Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.


Troubleshooting and resolving issues with Microsoft Office on Windows.


Install a new telephone line at your desk or office.


Report physical issues with UWGB Apple Devices.


Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.


This article is for employees to request admin rights on their UWGB device.


Change the assignment of campus phone numbers.


Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.