My Recently Visited Services
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.
This is a request to move UW Green Bay computer and computer peripheral devices.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
Request activation of network jacks in offices and classrooms.
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
This service allows university staff to request access to specific network drives. Supervisor approval is required.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
This service is for requesting a new computer lab or modifications to an existing computer lab.
This article is for employees to request admin rights on their UWGB device.
Request access to a shared email inbox. Ensure your supervisor approves your request.
Submit a request to update a website, including URL, description of changes, and any attachments.
Use this service to report feedback or issues with AI agents created or maintained by GBIT. This includes technical issues, response quality concerns, interface issues, error messages, or other feedback about how the agent is working.
This service is not for general help with the topic the agent supports. For questions about the topic, contact the department or team that owns that topic.
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.