My Recently Visited Services
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
Provide feedback, suggestions, or comments about the GBIT Self Service Portal to help us improve your user experience. Your feedback will be directed to the appropriate team for review and action.
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
This is a request to move UW Green Bay computer and computer peripheral devices.
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
Request a loaner laptop for university business, special events, or temporary use when a faculty or staff member forgets their device at home.
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.
Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.
This article is for employees to request admin rights on their UWGB device.
Request activation of network jacks in offices and classrooms.
This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
Request access to a shared email inbox. Ensure your supervisor approves your request.
This service is for requesting a new computer lab or modifications to an existing computer lab.
Learn about the process and requirements for purchasing hardware at UW-Green Bay.
Request new accounts for various software programs. Provide your details and the software you need access to from the provided list or specify another program.
Request assistance with issues related to Outlook or email. Please provide a detailed description of your issue and attach any relevant screenshots or files.
This KB is for Learning Innovation and Facilities Transformation (LIFT) requests that contain computers, monitors, docks, tablets, and other peripherals.
Submit a request to start a new technology project with GBIT. This form is for large initiatives that need planning, coordination, or resources—not for day-to-day IT support.
Report issues affecting wired network connectivity.
Need help with the AI Basics Canvas Course? Request assistance, provide feedback, or ask questions about course content or technical issues.
When an employee departs from the University of Wisconsin - Green Bay, IT services need to be decommissioned to ensure security and proper resource management. This service request allows departments to initiate the decommissioning process for employees, including deactivation of network accounts, email addresses, and access to systems.
Troubleshooting and resolving issues with Microsoft Office on Windows.
Use this service to request general IT assistance when your issue doesn't fit into another specific category.