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Microsoft Office Issue - Windows
  1. Services
  2. Devices and Software Support
  3. Software and Applications
  4. Windows Software
Troubleshooting and resolving issues with Microsoft Office on Windows.
Network Issues (In Progress)
  1. Services
  2. Network and Connectivity
Report issues with Wired Network (Ethernet), Wireless Network (WiFi), or IoT Network (Dorm/Resident Network).
Physical Device Issues - Apple
  1. Services
  2. Devices and Software Support
  3. Device Support
  4. Apple Devices
Report physical issues with UWGB Apple Devices.
Physical Device Issues - Windows
  1. Services
  2. Devices and Software Support
  3. Device Support
  4. Windows Devices
Report physical issues with UWGB Windows Devices.
Reporting an Outage
  1. Services
  2. IT Services and Support
This article provides steps and required information for reporting any type of outage to the GBIT Service Desk.
IoT Network (Dorm/Resident Network) Issue
  1. Services
  2. Network and Connectivity
  3. Network Issues (In Progress)
Use this service offering to report issues related to the IoT network in dorms/residential areas.
Wired Network (Ethernet) Issue
  1. Services
  2. Network and Connectivity
  3. Network Issues (In Progress)
Use this service offering to report issues related to the wired network (Ethernet).
Wireless Network (WIFI) Issue
  1. Services
  2. Network and Connectivity
  3. Network Issues (In Progress)
Use this service offering to report issues related to the wireless network (WIFI).