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- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details the general settings for faculty and staff using a UWGB laptop with VPN.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Multi-Factor Authentication (MFA)
This document details how to set up Okta Verify, the new multi-factor authentication (MFA) program at UW-Green Bay. Okta Verify will replace both DUO and Microsoft Authenticator, offering a straightforward and user-friendly experience. This guide includes a step-by-step process and important notes for a seamless setup.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details instructions on how to connect from your personal device to your university assigned workstation (PC only).
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document is for the GBIT Service Desk and includes troubleshooting steps for UWGB-owned Macs. It covers frequent Mac issues for staff and faculty who use MacBooks and iMacs.
- Knowledge Base
- Device and Software Support
- Windows
This article covers the set-up and usage details of Remote Desktop Connection (RDC).
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details how to connect a personal macOS system to SafeConnect VPN.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details how to connect to the GlobalProtect VPN on a UWGB-owned Mac.