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This document details how to manage the emails in the Safe Senders list in Outlook.
This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.
This document details how to access Cisco Voicemail box remotely for listening to voicemail messages and changing greetings.