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- Knowledge Base
- Teaching and Learning
- Canvas
This document describes how new Canvas user accounts for UW-Green Bay students, staff, and faculty get created.
- Knowledge Base
- Troubleshooting
This guide provides step-by-step instructions for clearing cache and cookies across the most popular web and mobile browsers. Clearing your browser's cache and cookies is a crucial step for maintaining online privacy, enhancing browser performance, and troubleshooting common access issues, such as problems signing in after a password change.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This article outlines the UWGB password requirements, student instructions to reset a password, and directions to the staff password reset instructions.
- Knowledge Base
- Self Service and Guides
- Training and Resources
This document details quick links to essential IT resources and guides for staff at the University of Wisconsin - Green Bay. For detailed instructions, please refer to the specific linked KB articles.
- Knowledge Base
- Self Service and Guides
- Training and Resources
This document provides quick links to essential IT resources and guides for students at the University of Wisconsin - Green Bay. For detailed instructions, please refer to the specific linked KB articles.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document is for the GBIT Service Desk and includes troubleshooting steps for UWGB-owned Macs. It covers frequent Mac issues for staff and faculty who use MacBooks and iMacs.
- Knowledge Base
- Accounts and Security
- Accounts and Access
Learn how to update or add an alternative email address for Microsoft Self Service Password Reset (SSPR) to easily reset your password without needing GBIT assistance.