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- Knowledge Base
- GBIT Service Desk Services Policies & Procedures
This knowledge base article justifies the requirement that all University of Wisconsin-Green Bay employees use campus devices rather than personal devices.
- Knowledge Base
- Device and Software Support
- Software and Applications
This document details how to install ArcGIS Pro on a personal computer.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Windows personal device and add UW-Green Bay authorization.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details how to connect a personal macOS system to SafeConnect VPN.
- Knowledge Base
- General Inquiries and Miscellaneous
This document details the process for a preferred name change.
- Knowledge Base
- Device and Software Support
This article outlines the scope of assistance provided by the GBIT Service Desk for personal devices, specifically in relation to UWGB services like WiFi, email, and Canvas.