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This article outlines the responsibilities of IT and Subject Matter Experts (SMEs) in the lifecycle of AI Agent requests at UW-Green Bay. It covers setup, training, testing, and ongoing management to ensure accuracy, compliance, and high-quality AI performance.

This document outlines the steps for setting up a security key with Okta for multi-factor authentication (MFA) at the UWGB. This alternative method is ideal for users without smartphone access or those preferring another layer of security.

This document details how to set up Apple Mail to be compliant with our security policy.

UW System Digital Learning Environment (DLE) users can use the Kaltura MediaSpace (KMS) GO mobile app to upload, view, and download their Kaltura media.

This document details how to set up Okta Verify, the new multi-factor authentication (MFA) program at UW-Green Bay. Okta Verify will replace both DUO and Microsoft Authenticator, offering a straightforward and user-friendly experience. This guide includes a step-by-step process and important notes for a seamless setup.

This article provides step-by-step instructions for setting up a UW-Green Bay account, including locating default credentials, changing the password, and setting up multi-factor authentication (Okta Verify).

This document details how to add a network printer on a Windows 11 machine.