Qualtrics - Upgrading Your Account to Remove the 10-Survey Limit

After your account reaches the default 10-survey limit in Qualtrics, you will encounter an error message when trying create a new survey project:

Survey limit error
Error message text: "Account Restriction: Too Many Surveys -- You cannot add another Survey to this User Account"

To upgrade your UWGB Qualtrics account and remove this survey cap, follow the instructions below.

  1. Log in to Qualtrics with your UWGB credentials.
  2. Click your account icon (blue circle with your first initial) in the top-right corner.
  3. Select Account Settings from the dropdown menu.
    Click on Account Settings
  4. In the notification box at the top of the My Account page, select the link that says Switch to older version.
    Account Settings
  5. Click the Upgrade Account tab.
  6. In the Upgrade Code field, type or paste in the word "Unlimited" without the surrounding quotation marks.
  7. Click the Upgrade Account button. You can now create and own an unlimited number of surveys.
    Upgrade Account
Print Article