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This article outlines the solution to the following error: "Outlook is using an old copy of your Outlook data file[.ost]. Exit outlook, delete the file, and restart Outlook. a new file will be automatically created the next time you initiate a send/receive."

This document details the procedure for resolving the error: "User does not exist." This can occur after clicking on the "Zoom" link in a UWGB Canvas course.

This document details how to correct Keychain password errors.

This document describes how new Canvas user accounts for UW-Green Bay students, staff, and faculty get created.

This document details the steps required for UW-Green Bay Students, Faculty, and Staff to sign into Canvas at UW-Green Bay.

This document details how to solve the Outlook calendar sharing permissions error.

This document details how to set up Okta Verify, the new multi-factor authentication (MFA) program at UW-Green Bay. Okta Verify will replace both DUO and Microsoft Authenticator, offering a straightforward and user-friendly experience. This guide includes a step-by-step process and important notes for a seamless setup.

This article includes instructions for requesting an account and logging into FactSet.