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- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how students can print on their Windows personal computer. We use a software called Papercut Mobility Print to allow students to install the print queues for campus.
- Knowledge Base
- IT Services and Support
This article provides comprehensive information about the GBIT Service Desk at the University of Wisconsin - Green Bay, including contact details, location, knowledge base, service portal, outage reporting, and operating hours for both semester and break periods.
- Knowledge Base
- Self Service and Guides
- Training and Resources
This document provides quick links to essential IT resources and guides for students at the University of Wisconsin - Green Bay. For detailed instructions, please refer to the specific linked KB articles.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Self Service and Guides
- How to Use the GBIT Self-Service Portal
This article provides detailed instructions on how to access and utilize the GBIT Self Service Portal, including features available to university employees, students, and guests. It also includes contact information for additional help from the GBIT Service Desk.
- Knowledge Base
- Self Service and Guides
- How to Use the GBIT Self-Service Portal
This article explains how to request services/submit a ticket using the GBIT Self-Service Portal, including searching for services, using the General Inquiry form, submitting requests, and providing feedback.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the setup and use of Cisco Jabber for Windows 10.