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This article contains troubleshooting steps for when a cloud recording from a Zoom meeting scheduled in Canvas has been processed but has not appeared in the Canvas course.

This guide provides instructions for students on how to use the Kaltura Capture app on a personal computer to make recordings that include screen capture and/or webcam video that can be uploaded to the My Media service and shared in Canvas.

This guide documents the steps that UW-Green Bay instructors, students, and staff can use to create recordings with the Kaltura Capture app and upload them to My Media. Recordings can include any combination of screen recording, webcam video, and audio—including all three at once.

Kaltura (My Media) is the recommended service for uploading and sharing media (audio and video) in Canvas. This document details methods for uploading video that was recorded on an iPhone or Android phone to your My Media library so it can be shared in a Canvas page, discussion post, or assignment submission.

This document details the installation process for Cisco Jabber on a Mac.