Account Setup Instructions for New Students

Step-by-Step Guide

  1. Locate Your Username and Default Password
  • Your UW-Green Bay username/email address and default password are provided in your admission letter or the email notifying you of your Wings Portal access.
    • Your UWGB username typically follows this format:
      • First 4 letters of your last name + First initial + Middle initial + 2-digit day of your birth
        • Example: If your name is John Adam Smith, born on February 1, 2000, your username would be: smitja01@uwgb.edu
  1. Access the Email Login Page
  2. Log In with Default Credentials
    • Enter your UWGB username. You can include @uwgb.edu or omit it—both options will work.
    • Input the default password provided in your admission letter.
       
  3. Change Your Password
    • Upon logging in, you will be prompted to set a new password.
    • Password Requirements:
      • Minimum of 14 characters.
      • Must include a mix of uppercase, lowercase, numbers, and special characters.
      • Must be changed at least every 180 days.
      • Cannot be one of your last 24 passwords.
      • Must not exceed 49 characters.
      • Cannot contain any personally identifiable information (e.g., your first or last name).
      • NOTE: If your password does not meet these criteria, you will receive an error and need to adjust it before proceeding.
         
  4. Set Up Okta Verify
    • After creating your new password, you will be prompted to set up Okta Verify, UW-Green Bay’s multi-factor authentication (MFA) system.
    • For detailed instructions, visit the Okta Verify Setup Guide.
       
  5. Access UWGB Systems and Services
    • Once you’ve set up Okta Verify, your account is ready to use.
    • UW-Green Bay uses Single Sign-On (SSO), so this password will grant you access to all UWGB systems and services.

Need Help?

If you do not know your email, password, or experience issues setting up Okta Verify, contact the GBIT Service Desk for assistance.

GBIT Service Desk Information:

NOTE: For security reasons, password resets cannot be handled via email or tickets. Verification is required to protect your account.

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