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- Knowledge Base
- Device and Software Support
- Procurement and Asset Management
- Computer Rollout
This document discusses the Computer Workstation Replacement Policy.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the installation process for Cisco Jabber on a Mac.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details how to connect your Mac to the eduroam wireless network.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how to print documents through PaperCut on a personal Mac device.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Mac and add UW-Green Bay authorization.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details a method for unlocking a Mac when it's stuck on the screen saver.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to fix error messages for Mac users.
- Knowledge Base
- Device and Software Support
- Procurement and Asset Management
This document details the recommended specifications for incoming freshman or any student looking to purchase a new computer.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details how to connect a personal macOS system to SafeConnect VPN.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
Follow these instructions to create a Snowbird guest account for WiFi access at the University of Wisconsin - Green Bay. The process includes logging in, filling out a form with the guest's information, and activating the account for 90 days.