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- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to set different applications to open PDF files in macOS. By default, macOS has Preview, the built-in PDF reader, set as the default viewer for PDFs. This can be changed with a few simple steps.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the installation process for Cisco Jabber on a Mac.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details how to connect your Mac to the eduroam wireless network.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how to print documents through PaperCut on a personal Mac device.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Mac and add UW-Green Bay authorization.
- Knowledge Base
- Troubleshooting
This document provides keyboard shortcuts and menu options for opening an Incognito or Private Browsing tab in various popular web browsers such as Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari, Opera, and Brave. It explains what a private browsing tab is, its general uses, and common misconceptions about the privacy and security it offers.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to fix error messages for Mac users.
- Knowledge Base
- Device and Software Support
- Procurement and Asset Management
This document details the recommended specifications for incoming freshman or any student looking to purchase a new computer.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details how to connect a personal macOS system to SafeConnect VPN.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
This document details instructions for removing wireless networks from personal devices.