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- Knowledge Base
- Device and Software Support
- Windows
This article explains how to connect to the UW-Green Bay network via GlobalProtect VPN and access your university computer using Remote Desktop Connection (RDC) on both Windows and macOS.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
Use this guide to connect to UW-Green Bay’s VPN (GlobalProtect) to access campus-only services from off-campus. Windows and Mac steps are included for UWGB-owned laptops, followed by instructions for personal devices. Note: Campus Windows desktops and campus iMacs connect directly to the UWGB domain and do not use VPN.
- Knowledge Base
- Teaching and Learning
This document details the recommended procedure for using Zoom meetings to record class meetings in a classroom with distance education technology.
- Knowledge Base
- Device and Software Support
This document details the list of UWGB's remotely accessible labs
- Knowledge Base
- Self Service and Guides
This document details how to sign into the remote lab system
- Knowledge Base
- Device and Software Support
- Software and Applications
- Remote Access
- Remote Lab
This article explains how to access the Splashtop Remote Lab portal at UW-Green Bay.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Remote Access
- Remote Lab
Learn how to connect to UW-Green Bay lab computers remotely using the Splashtop web client. This article walks through the steps for accessing and disconnecting from a remote session and explains what to do if a computer is in use.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Remote Access
- Remote Lab
Learn how to install and use the Splashtop On-Prem Client to access UW-Green Bay Remote Lab computers.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Adobe
This document details how to install Adobe Creative Cloud applications using your Adobe subscription. All faculty and staff have an Adobe subscription.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
This document outlines how to use your computer's local resources through Remote Desktop Connection.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
This document details how to join a Microsoft Teams meeting through an Internet web browser,
- Knowledge Base
- Device and Software Support
- Software and Applications
This document details how to remotely connect to Windows Campus PC's using the Beyond Trust Representative Console.
- Knowledge Base
- Device and Software Support
- Windows
This document details how to connect to the GBIT Service Desk through Beyond Trust.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the installation process for Cisco Jabber on a Mac.