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- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details the steps to connect a Windows computer to the "eduroam" authenticated wireless network.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details how to add a network printer on a Windows 11 machine.
- Knowledge Base
- Device and Software Support
- Windows
- Windows Devices and Hardware
This document details the folder path for each type of account on campus for Windows computers.
- Knowledge Base
- Device and Software Support
- Windows
This document details how to back up data on a Windows PC.
- Knowledge Base
- Device and Software Support
- Software and Applications
Software availability for all the labs across the different campus locations.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how students can print on their Windows personal computer. We use a software called Papercut Mobility Print to allow students to install the print queues for campus.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Windows personal device and add UW-Green Bay authorization.
- Knowledge Base
- Self Service and Guides
- Resources for New Students
This document details a checklist with steps to make sure you and your accounts are caught up during the school year.
- Knowledge Base
- Troubleshooting
This document provides keyboard shortcuts and menu options for opening an Incognito or Private Browsing tab in various popular web browsers such as Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari, Opera, and Brave. It explains what a private browsing tab is, its general uses, and common misconceptions about the privacy and security it offers.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Device and Software Support
- Windows
- Windows Devices and Hardware
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details the folder path for each type of account on campus for Windows computers.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
Follow these instructions to create a Snowbird guest account for WiFi access at the University of Wisconsin - Green Bay. The process includes logging in, filling out a form with the guest's information, and activating the account for 90 days.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the setup and use of Cisco Jabber for Windows 10.