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- Knowledge Base
- Device and Software Support
- Software and Applications
- Artificial Intelligence (AI)
- AI Applications
- Microsoft Copilot
How to activate Microsoft 365 Copilot in desktop Office apps on Windows after your license is assigned.
- Knowledge Base
- Device and Software Support
- Software and Applications
This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.
- Knowledge Base
- Device and Software Support
- Windows
This article explains how to connect to the UW-Green Bay network via GlobalProtect VPN and access your university computer using Remote Desktop Connection (RDC) on both Windows and macOS.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
Use this guide to connect to UW-Green Bay’s VPN (GlobalProtect) to access campus-only services from off-campus. Windows and Mac steps are included for UWGB-owned laptops, followed by instructions for personal devices. Note: Campus Windows desktops and campus iMacs connect directly to the UWGB domain and do not use VPN.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to find your mapped drives in Windows 11.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
Windows Search for some users is showing blank results in the start menu. Seems to be user specific and only on certain computers.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Windows personal device and add UW-Green Bay authorization.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details the steps to connect a Windows computer to the "eduroam" authenticated wireless network.
- Knowledge Base
- Self Service and Guides
This document details how to restore files from a previous version.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Connecting a Device to Wi-Fi
This document details instructions for removing wireless networks from personal devices.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
Follow these instructions to create a Camps guest account for WiFi access at the University of Wisconsin - Green Bay. The process includes logging in, filling out a form with the guest's information, and activating the account for 90 days.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Cisco Webex
This article provides step-by-step instructions for transitioning from Cisco Jabber to Cisco Webex, including setup for phone services and how to sign out of Jabber to complete the transition.
- Knowledge Base
- Device and Software Support
- Windows
This document details how to connect to the GBIT Service Desk through Beyond Trust.