Search25 Results
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Connecting a Device to Wi-Fi
This document details instructions for removing wireless networks from personal devices.
- Knowledge Base
- Device and Software Support
- Windows
This document details how to connect to the GBIT Service Desk through Beyond Trust.
- Knowledge Base
- Device and Software Support
- Software and Applications
This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.
- Knowledge Base
- Device and Software Support
- Windows
- Windows Devices and Hardware
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details how to add a network printer on a Windows 11 machine.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details the steps to connect a Windows computer to the "eduroam" authenticated wireless network.
- Knowledge Base
- Troubleshooting
This document provides keyboard shortcuts and menu options for opening an Incognito or Private Browsing tab in various popular web browsers such as Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari, Opera, and Brave. It explains what a private browsing tab is, its general uses, and common misconceptions about the privacy and security it offers.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Device and Software Support
- Windows
This document details how to back up data on a Windows PC.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Artificial Intelligence (AI)
- AI Applications
- Copilot (Microsoft)
How to activate Microsoft 365 Copilot in desktop Office apps on Windows after your license is assigned.
- Knowledge Base
- Self Service and Guides
This document details how to restore files from a previous version.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
Windows Search for some users is showing blank results in the start menu. Seems to be user specific and only on certain computers.
- Knowledge Base
- Device and Software Support
- Windows
This article explains how to connect to the UW-Green Bay network via GlobalProtect VPN and access your university computer using Remote Desktop Connection (RDC) on both Windows and macOS.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
Use this guide to connect to UW-Green Bay’s VPN (GlobalProtect) to access campus-only services from off-campus. Windows and Mac steps are included for UWGB-owned laptops, followed by instructions for personal devices. Note: Campus Windows desktops and campus iMacs connect directly to the UWGB domain and do not use VPN.