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- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
Follow these instructions to create a Camps guest account for WiFi access at the University of Wisconsin - Green Bay. The process includes logging in, filling out a form with the guest's information, and activating the account for 90 days.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Cisco Webex
This article provides step-by-step instructions for transitioning from Cisco Jabber to Cisco Webex, including setup for phone services and how to sign out of Jabber to complete the transition.
- Knowledge Base
- Device and Software Support
- Windows
This document details how to connect to the GBIT Service Desk through Beyond Trust.
- Knowledge Base
- Troubleshooting
This document provides keyboard shortcuts and menu options for opening an Incognito or Private Browsing tab in various popular web browsers such as Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari, Opera, and Brave. It explains what a private browsing tab is, its general uses, and common misconceptions about the privacy and security it offers.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details the steps to connect a Windows computer to the "eduroam" authenticated wireless network.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Windows personal device and add UW-Green Bay authorization.
- Knowledge Base
- Device and Software Support
- Windows
- Windows Devices and Hardware
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Device and Software Support
- Software and Applications
This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the setup and use of Cisco Jabber for Windows 10.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how students can print on their Windows personal computer. We use a software called Papercut Mobility Print to allow students to install the print queues for campus.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to find your mapped drives in Windows 11.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details how to remove and re-add a printer on a Windows 11 system.