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- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to find your mapped drives in Windows 11.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Artificial Intelligence (AI)
- AI Applications
- Microsoft Copilot
How to activate Microsoft 365 Copilot in desktop Office apps on Windows after your license is assigned.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
Windows Search for some users is showing blank results in the start menu. Seems to be user specific and only on certain computers.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Windows personal device and add UW-Green Bay authorization.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details the steps to connect a Windows computer to the "eduroam" authenticated wireless network.
- Knowledge Base
- Self Service and Guides
This document details how to restore files from a previous version.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Connecting a Device to Wi-Fi
This document details instructions for removing wireless networks from personal devices.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
Follow these instructions to create a Camps guest account for WiFi access at the University of Wisconsin - Green Bay. The process includes logging in, filling out a form with the guest's information, and activating the account for 90 days.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Cisco Webex
This article provides step-by-step instructions for transitioning from Cisco Jabber to Cisco Webex, including setup for phone services and how to sign out of Jabber to complete the transition.
- Knowledge Base
- Device and Software Support
- Windows
This document details how to connect to the GBIT Service Desk through Beyond Trust.
- Knowledge Base
- Troubleshooting
This document provides keyboard shortcuts and menu options for opening an Incognito or Private Browsing tab in various popular web browsers such as Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari, Opera, and Brave. It explains what a private browsing tab is, its general uses, and common misconceptions about the privacy and security it offers.
- Knowledge Base
- Device and Software Support
- Windows
- Windows Devices and Hardware
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Device and Software Support
- Software and Applications
This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.