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This document details how to submit a Qualtrics support request using the Qualtrics Support Portal.
This document details how to manage the emails in the Safe Senders list in Outlook.
This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.
This document details the instructions on setting up your uwgb.edu email on a device running the Android operating system and how to troubleshoot common issues.
Information on Course Distribution Lists
Learn how to update or add an alternative email address for Microsoft Self Service Password Reset (SSPR) to easily reset your password without needing GBIT assistance.
This article explains what spam and phishing are, and provides instructions on how to report suspicious emails to the GBIT Service Desk by forwarding them as attachments to abuse@uwgb.edu.
This document details how to forward an email as an attachment in either desktop Outlook or Outlook Web Access.
This article outlines the scope of assistance provided by the GBIT Service Desk for personal devices, specifically in relation to UWGB services like WiFi, email, and Canvas.