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- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details the steps for installing a network printer on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.
- Knowledge Base
- Device and Software Support
- Windows
This article explains how to connect to the UW-Green Bay network via GlobalProtect VPN and access your university computer using Remote Desktop Connection (RDC) on both Windows and macOS.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
Use this guide to connect to UW-Green Bay’s VPN (GlobalProtect) to access campus-only services from off-campus. Windows and Mac steps are included for UWGB-owned laptops, followed by instructions for personal devices. Note: Campus Windows desktops and campus iMacs connect directly to the UWGB domain and do not use VPN.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Mac and add UW-Green Bay authorization.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to open and sign into OneDrive on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to open and sign into OneDrive on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
This document details how to install software from Self Service on a UWGB-managed Mac. You do not need admin rights or an AppleID to install apps through Self Service. If you would like to request an app be added, please submit a GBIT Service Desk ticket.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to fix error messages for Mac users.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to sign into Adobe and install Adobe applications on a Mac.
- Knowledge Base
- Teaching and Learning
This document details the installation of the ELMO PX-30 document cameras in MAC Hall.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to export in iWork (Pages, Numbers, or Keynote) on a Mac so you can use its files on other platforms.
- Knowledge Base
- GBIT Service Desk Services Policies & Procedures
This document details the ins and outs for department purchases of computers and monitors.
- Knowledge Base
- Self Service and Guides
This document details how to find the MAC Address on your Windows 7, Windows 10, or Mac computer.