Search19 Results
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the installation process for Cisco Jabber on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This KB explains how to fix the issue where users who have the Union Graphics set of fonts installed on Macs (usually campus owned in UU 311 but could be person with remote work).
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details how to connect your Mac to the eduroam wireless network.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details the steps for installing a network printer on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to open a shared mailbox in Outlook 2016 for Mac. The user must have been granted access to the shared mailbox via a Service Desk incident to System Admins before it can be added this way.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details the process of how to obtain an IP address using JamF and inputting it into VNC.
- Knowledge Base
- Device and Software Support
- Software and Applications
Software availability for all the labs across the different campus locations.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how to print documents through PaperCut on a personal Mac device.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to properly install SPSS on a Mac and add UW-Green Bay authorization.
- Knowledge Base
- Self Service and Guides
- Resources for New Students
This document details a checklist with steps to make sure you and your accounts are caught up during the school year.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document is for the GBIT Service Desk and includes troubleshooting steps for UWGB-owned Macs. It covers frequent Mac issues for staff and faculty who use MacBooks and iMacs.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to fix error messages for Mac users.
- Knowledge Base
- Device and Software Support
- Procurement and Asset Management
This document details the recommended specifications for incoming freshman or any student looking to purchase a new computer.