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- Knowledge Base
- Device and Software Support
- Software and Applications
This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.
- Knowledge Base
- GBIT Service Desk Services Policies & Procedures
- Policies
This document details the ins and outs for department purchases of computers and monitors.
- Knowledge Base
- Self Service and Guides
This document details how to find the MAC Address on your Mac laptop/desktop.
- Knowledge Base
- Self Service and Guides
This document details how to find the wireless and physical MAC Address on your Windows 11 computer.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
This article goes over the process of installing and modifying the print queue for the tabloid 11x17 queue to use the Xerox PrimeLink C9265 driver to get all the print options. By default, the tabloid 11x17 installs with the basic AirPrint driver, which lacks most of the print features, but we can pick the Xerox driver when installing the tabloid 11x17 queue.
- Knowledge Base
- Device and Software Support
- Procurement and Asset Management
This document details the recommended specifications for incoming freshman or any student looking to purchase a new computer.
- Knowledge Base
- Device and Software Support
- Software and Applications
This document details how to install software from Self Service on a UWGB-managed Mac. You do not need admin rights or an AppleID to install apps through Self Service. If you would like to request an app be added, please submit a GBIT Service Desk ticket.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
Macports is a package manager that is necessary for installing certain software only available via Macports. List of Macports allowed Terminal commands.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to open and sign into OneDrive on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to open and sign into OneDrive on a Mac.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details the steps for installing a network printer on a Mac.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This KB explains how to fix the issue where users who have the Union Graphics set of fonts installed on Macs (usually campus owned in UU 311 but could be person with remote work).
- Knowledge Base
- Teaching and Learning
This document details the installation of the ELMO PX-30 document cameras in MAC Hall.