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- Knowledge Base
- Device and Software Support
- Software and Applications
This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.
- Knowledge Base
- Device and Software Support
- Software and Applications
- IBM SPSS
This document details how to fix error messages for Mac users.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Device and Software Support
- Software and Applications
This document details anti-virus recommendations for home use.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Internet of Things (IoT)
This document details best practices using IoT and resources for finding MAC Addresses for several devices.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details how to connect a personal macOS system to SafeConnect VPN.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- Virtual Personal Network (VPN)
This document details how to connect to the GlobalProtect VPN on a UWGB-owned Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to sign into Adobe and install Adobe applications on a Mac.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how to print documents through PaperCut on a personal Mac device.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This document details how to set different applications to open PDF files in macOS. By default, macOS has Preview, the built-in PDF reader, set as the default viewer for PDFs. This can be changed with a few simple steps.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the installation process for Cisco Jabber on a Mac.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Apple Software
This KB explains how to fix the issue where users who have the Union Graphics set of fonts installed on Macs (usually campus owned in UU 311 but could be person with remote work).
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.
- Knowledge Base
- Network and Connectivity
- Wi-Fi and Network
- eduroam
This document details how to connect your Mac to the eduroam wireless network.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details the steps for installing a network printer on a Mac.