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This document details how to install software from Self Service on a UWGB-managed Mac. You do not need admin rights or an AppleID to install apps through Self Service. If you would like to request an app be added, please submit a GBIT Service Desk ticket.

This document details how to find the MAC Address on your Windows 7, Windows 10, or Mac computer.

This document details how to connect as a customer with a Mac to the IT Service Desk Beyond Trust support tool.

This document details the recommended specifications for incoming freshman or any student looking to purchase a new computer.

This guide provides an overview of the computer labs available across the University of Wisconsin-Green Bay, including the main campus and additional locations in Manitowoc and Sheboygan, detailing the software provided in each.

This document details the ins and outs for department purchases of computers and monitors.

This document details how to open and sign into OneDrive on a Mac.

This document details the steps for installing a network printer on a Mac.

This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.

This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.

This KB explains how to fix the issue where users who have the Union Graphics set of fonts installed on Macs (usually campus owned in UU 311 but could be person with remote work).

This document details the installation of the ELMO PX-30 document cameras in MAC Hall.

This document details how to install the Microsoft applications on a Mac.

This document details how to correct Keychain password errors.

This article explains how to connect to the UW-Green Bay network via GlobalProtect VPN and access your university computer using Remote Desktop Connection (RDC) on both Windows and macOS.