1. Enter the "Command" key and the space bar to open Spotlight search.
2. Start entering "Self Service" until the application is displayed as an option. Select "Enter" or select it when it appears.
3. In the Self Service screen:
1. Select "Printers" in the left side bar.
2. Find the queue name of the printer(s) you want to install.
3. Select "Install."
4. Follow the prompts and wait for the printer to finish installing.
***NOTE: If you don't correctly add your job code for this type of printer, you will not be able to print. Some departments do not utilize job codes, but the majority do; if you are unsure, call the GBIT Service Desk at x2309 or ask a supervisor.***
Internal Notes
If the desired queue does not show up in a user's Self Service, check Self Service on the Help Desk Mac to see if you can find it. If it's on the Help Desk Mac, then likely the user's location and/or department need to be updated in the JSS. If the queue does not show up in Self Service on the Help Desk Mac, there is no queue created.