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This document details how to scan confidential documents on Ricoh MFP. Only specific Ricohs have been set up to scan confidential documents to network shares. Please put in a request with GB IT Service Desk if you need this set up.

This document details the ins and outs for department purchases of Ricoh Multi-function Devices (MFD). All multi-function devices (ie. copiers) must be purchased/leased through Purchasing to make sure we are abiding by mandatory state contracts. We do not support any other multi-function device manufacturers. All Ricohs must be networked with ethernet to ensure automatic meter reads can be done for billing.

This document details how to request a refund through PaperCut.

This document details how to enter a job code for a Ricoh printer on a Mac. It also explains how to select "Hold Print" within your printing preset.

This document details how to print from Adobe Acrobat to a Ricoh printer.

This document details how visitors can print and make photocopies in the UW-Green Bay campus' library.

This document provides quick links to essential IT resources and guides for students at the University of Wisconsin - Green Bay. For detailed instructions, please refer to the specific linked KB articles.

This document details how to print documents through PaperCut on a personal Mac device.

This document details how students can print on their Windows personal computer. We use a software called Papercut Mobility Print to allow students to install the print queues for campus.

This document contains links to other documents about student and guest printing using PaperCut.

This article outlines the uses and features of Microsoft Copilot at UWGB, highlighting the importance of adhering to data security policies and best practices when using this generative AI tool.

This document details how UWGB faculty, staff, and students can sign into Microsoft Copilot with their UWGB account.

This article provides a link to the University of Wisconsin - Green Bay's Generative AI (GAI) policy for reference and compliance.

This document details how to remove and re-add a printer on a Windows 11 system.

This document details how to add a network printer on a Windows 11 machine.