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- Knowledge Base
- Device and Software Support
- Software and Applications
This document details how to install software from Self Service on a UWGB-managed Mac. You do not need admin rights or an AppleID to install apps through Self Service. If you would like to request an app be added, please submit a GBIT Service Desk ticket.
- Knowledge Base
- Self Service and Guides
- Training and Resources
This document provides quick links to essential IT resources and guides for students at the University of Wisconsin - Green Bay. For detailed instructions, please refer to the specific linked KB articles.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Workday
This article explains how to install the Workday mobile app on both campus-owned and personal devices, as well as how to sign in using your UW-Green Bay credentials.
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Communication Tools
- Telephony
This document outlines the services that Telcom provides to University Departments and general information on how to use the phones they install.
- Knowledge Base
- Teaching and Learning
- Canvas
This document details the terms with which UW users must comply to use the Kaltura service.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details the steps for installing a network printer on a Mac.
- Knowledge Base
- Device and Software Support
- Windows
- Windows Devices and Hardware
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the setup and use of Cisco Jabber for Windows 10.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how students can print on their Windows personal computer. We use a software called Papercut Mobility Print to allow students to install the print queues for campus.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to install an application from the campus hosted Self Service on a campus Mac.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details how to add a network printer on a Windows 11 machine.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This article outlines the UWGB password requirements, student instructions to reset a password, and directions to the staff password reset instructions.