Search16 Results
- Knowledge Base
- Device and Software Support
- Software and Applications
- Windows Software
- Microsoft Office
This document details how to install Office 365 on a Windows 10 personal computer.
- Knowledge Base
- Communication Tools
- Telephony
This document outlines the services that Telcom provides to University Departments and general information on how to use the phones they install.
- Knowledge Base
- Device and Software Support
- Software and Applications
This document details how to install software from Self Service on a UWGB-managed Mac. You do not need admin rights or an AppleID to install apps through Self Service. If you would like to request an app be added, please submit a GBIT Service Desk ticket.
- Knowledge Base
- Teaching and Learning
- Canvas
This document details the terms with which UW users must comply to use the Kaltura service.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details the steps for installing a network printer on a Mac.
- Knowledge Base
- Device and Software Support
- Windows
- Windows Devices and Hardware
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This document details how to change your campus password on your UW-Green Bay Windows PC (desktop or laptop), UW-Green Bay macOS device (iMac or MacBook), or a personal device.
- Knowledge Base
- Communication Tools
- Telephony
- Cisco Jabber
This document details the setup and use of Cisco Jabber for Windows 10.
- Knowledge Base
- Self Service and Guides
- Training and Resources
This document provides quick links to essential IT resources and guides for students at the University of Wisconsin - Green Bay. For detailed instructions, please refer to the specific linked KB articles.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- PaperCut
- Submitting a Print Job
This document details how students can print on their Windows personal computer. We use a software called Papercut Mobility Print to allow students to install the print queues for campus.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to install an application from the campus hosted Self Service on a campus Mac.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Drive Access
This document details how to map a network share/share drive on Windows 11.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details how to add a network printer on a Windows 11 machine.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This article outlines the UWGB password requirements, student instructions to reset a password, and directions to the staff password reset instructions.
- Knowledge Base
- Self Service and Guides
- How to Use the GBIT Self-Service Portal
This article provides detailed instructions on how to access and utilize the GBIT Self Service Portal, including features available to university employees, students, and guests. It also includes contact information for additional help from the GBIT Service Desk.