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- Knowledge Base
- Communication Tools
- Telephony
This document details the configuring, hosting, and joining conference calls for up to 15 phone lines using the Conference Now system which is available to all UW-Green Bay main campus employees.
- Knowledge Base
- Self Service and Guides
This document details how to reset your password using the Microsoft Self-Service Password Reset (SSPR) Tool.
- Knowledge Base
- Device and Software Support
- Software and Applications
This document details how to install software from Self Service on a UWGB-managed Mac. You do not need admin rights or an AppleID to install apps through Self Service. If you would like to request an app be added, please submit a GBIT Service Desk ticket.
- Knowledge Base
- Device and Software Support
- Printing and Scanning
- Mapping Printers
This document details the steps for installing a network printer on a Mac.
- Knowledge Base
- Teaching and Learning
- Canvas
This article is about creating groups in Canvas
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document details how to install an application from the campus hosted Self Service on a campus Mac.
- Knowledge Base
- Accounts and Security
- Accounts and Access
- Passwords
This article outlines the UWGB password requirements, student instructions to reset a password, and directions to the staff password reset instructions.
- Knowledge Base
- Self Service and Guides
- How to Use the GBIT Self-Service Portal
This article provides detailed instructions on how to access and utilize the GBIT Self Service Portal, including features available to university employees, students, and guests. It also includes contact information for additional help from the GBIT Service Desk.
- Knowledge Base
- Self Service and Guides
- How to Use the GBIT Self-Service Portal
This article explains how to request services/submit a ticket using the GBIT Self-Service Portal, including searching for services, using the General Inquiry form, submitting requests, and providing feedback.