Articles to help you make the most of the GBIT Self Service Portal.
This article provides detailed instructions on how to access and utilize the GBIT Self Service Portal, including features available to university employees, students, and guests. It also includes contact information for additional help from the GBIT Service Desk.
This article explains how to request services/submit a ticket using the GBIT Self-Service Portal, including searching for services, using the General Inquiry form, submitting requests, and providing feedback.
How to reach out to other departments who may be able to assist with things GBIT cannot.
This article provides instructions on how to view, interact with, comment on, respond to, and withdraw tickets in the GBIT Self-Service Portal.
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