 Apple Devices and Hardware

This document details how to connect as a customer with a Mac to the IT Service Desk Beyond Trust support tool.

This document details a method for unlocking a Mac when it's stuck on the screen saver.

This document details how to map network drives and how to automatically connect to a drive when you log in on a Mac.

This document details how to back up data on a Mac.

This document details how to install an application from the campus hosted Self Service on a campus Mac.

Use this guide to connect to UW-Green Bay’s VPN (GlobalProtect) to access campus-only services from off-campus. Windows and Mac steps are included for UWGB-owned laptops, followed by instructions for personal devices. Note: Campus Windows desktops and campus iMacs connect directly to the UWGB domain and do not use VPN.