Quick Links for UWGB Staff

KB Sections:

• Password and Security

• Network and Connectivity

• Printing

• Staff Resources and Software

• Course Management and Email

• Contact GBIT Service Desk

Password and Security

NOTE: For security reasons, password resets can only be assisted in person or over the phone.

Password Reset

• How to Change Your Password on Your Device (Faculty\Staff Only)

Multi-Factor Authentication (MFA)

• Okta Verify - Setup Guide

Network and Connectivity

WiFi Connection

• Wi-Fi and Network

Clearing Cache

• Clearing Browser Cache and Cookies: A Comprehensive Guide

Open a Private Browsing Tab

• How to Open a Private Browsing Tab

Printing

Adding a Campus Printer on Windows

• Printing - How to Add a Network Printer in Windows 11

Entering a Campus Printer Job Code on Windows

• Printing - Entering a User Code for a Ricoh Printer in Windows 11

Adding a Campus Printer on Mac

• Printing - Adding a Network Printer to a Mac

Entering a Campus Printer Job Code on Mac

• Printing - Entering a User Code for a Ricoh Printer and Hold Print on Mac

Staff Resources and Software

Staff Resources (GBIT Website)

• Staff Resources-GBIT

Office 365 Download

• Office - Download Office 365 Applications (UKnowIT)

OneDrive User Guide

• OneDrive - UWGB User Guide

Course Management and Email

Access Canvas

• Access UWGB's Canvas 

Access Email

• Access Your UWGB Email

Access SIS

• Access the Student Information System (SIS)

Contact GBIT Service Desk

Learn More About GBIT

• GBIT Information and Hours

Need More Help?

If you're encountering difficulties with any of the above links, have questions about the setup process, or need further assistance, the GBIT Service Desk is here to help. Our friendly and knowledgeable team is available at IS 1150, ready to assist. Please note, for your security, we can only assist with multi-factor authentication (MFA) and password issues in person or over the phone, not over email. Whether it's a simple question or a complex issue, we're here to ensure your experience with our IT services is smooth and secure. Don't hesitate to get in touch! GBIT Information and Hours