Self Service and Guides

Articles related to Self Service and Guides

Categories (4)

How to Use the GBIT Self-Service Portal

Articles to help you make the most of the GBIT Self Service Portal.
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Resources for New Students

A collection of knowledge base articles helpful to new students.
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Training and Resources

Articles related to training and documentation.
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Inside GBIT Newsletter

A collection of Inside GBIT newsletters and their featured articles.
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Articles (19)

Appearing Professional in Online Presentations

This article provides some helpful tips on how to make a more professional setting for an online presentation or meeting

Campus Email - Major and Minor Distribution Lists

This document talks about Major and Minor Distribution Lists

Campus Email - Student and Employee Distribution List Email Policy

This document details the university's email policy and guidelines.

Correcting Keychain Password Errors

This document details how to correct Keychain password errors.

Distance Education - Maps and Directions

This document outlines the directions from entering campus to the Distance Education rooms in Instructional Services and Mary Ann Cofrin Hall.

Employee Discounts on Personal Cellular Services

This document details employee's discounts on personal cellular services

Experience

This KB explains how to log into the Experience Portal.

Finding a MAC Address through Command Prompt

This document details how to find the MAC Address on your Windows 7, Windows 10, or Mac computer.

IT Notifications

This document details how to sign up for notifications when the Division of Information Technology is making a larger system change or announces system outages.

Kaltura - Getting a Shareable Link for a My Media Video

This document details the two procedures for getting a shareable link for a My Media video.

Name Change - Incorrect Information in the Online Directory

This document details how to get your name changed at UWGB.

PaperCut - Requesting a Refund

This document details how to request a refund through PaperCut.

Password Requirements

This document details UW-Green Bay's password requirements.

Printing Class Schedule in SIS

This document explains how to properly print your class schedule in SIS.

Qualtrics - Creating a Support Request

This document details how to submit a Qualtrics support request using the Qualtrics Support Portal.

Remote Lab - Student Access

This document details how to sign into the remote lab system

Resetting Password with Microsoft Self-Service Password Reset (SSPR) Tool

This document details how to reset your password using the Microsoft Self-Service Password Reset (SSPR) Tool.

Restore File from Previous Version

This document details how to restore files from a previous version.

Staff, Students and Campus Guests: Acceptable Use Policy for Technology Resources

This document details the two policies the University of Wisconsin System has adopted that will govern the Acceptable Use for Information Technology Resources for our campus.